Privacy Policy

Last Updated: May 4, 2026

Solstice Science LLC (“we,” “us,” or “our”) operates solsticescience.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from the Site. By using the Site, you consent to the practices described in this policy.

1. Information We Collect

We collect the following categories of personal information when you interact with our Site:

Information You Provide Directly

Identity information: Full name, company or institution name (if applicable)
Contact information: Email address, phone number, mailing address
Order information: Billing address, shipping address, order history
Account information: Username and password if you create an account
Communications: Any messages you send us through contact forms or email

Information Collected Automatically

Device and technical data: IP address, browser type, operating system, device identifiers
Usage data: Pages visited, time spent on pages, links clicked, referring URL
Cookies and tracking technologies: We use cookies to improve your browsing experience and to analyze Site traffic (see Section 6 below)

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including sending order confirmations and shipping updates
To verify eligibility for purchasing research-use-only products
To respond to your inquiries, support requests, and communications
To maintain and improve the functionality of our Site
To detect and prevent fraud or unauthorized access
To comply with applicable legal obligations
To send transactional emails related to your purchases (we do not send marketing emails without your explicit consent)

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

Service providers: Trusted third parties who assist us in operating the Site and processing orders (e.g., payment processors, shipping carriers, email service providers). These parties are bound by confidentiality obligations and may only use your information for the purposes we authorize.
Legal compliance: When required by law, court order, or government authority, we may disclose your information as necessary.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it.

5. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include SSL/TLS encryption on all data transmissions, secure payment processing through PCI-compliant providers, and restricted access to personal data on a need-to-know basis.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files placed on your device that help us recognize returning visitors, analyze traffic patterns, and remember your preferences.

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the Site, including the ability to complete purchases.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information, subject to applicable legal requirements
The right to opt out of certain data processing activities

To exercise any of these rights, please contact us at support@solsticescience.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 21. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a person under 21, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: support@solsticescience.com